LTFRB charges Grab 10M-peso fine over “illegal charges”
Following reports on allegedly overpricing its users, the Land Transportation Franchising Regulatory Board has ordered ride-hailing app to pay a 10-million peso fine.
The charge is predicated on Grab’s ambiguously explained 2-peso minutely surcharge to its supposedly fixed rates. PBA representative Jericho Nograles had earlier pointed to Grab’s illegal charge on top of the 40-peso flag rate and 10 to 14-peso per-kilometer charge.
Though Grab insists that though there’s indeed a change in fare, and they remain fixed and the same as the app reflects pre-trip, the fact that the charge wasn’t announced upfront makes their case wobble.
Officially, Brian Cu speaks of the issue: “The point that we like to make here is that the price for Grab is not the pre-agreed per kilometer or per minute but at the end of the trip, the sum of all those factors [are charged] and it’s fixed.”
In addition to the 10-million peso fine, Grab is also ordered to reimburse users through rebates that make up for the 2-peso charge.